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Payment

Patients With Insurance

Chestnut Family Health Center accepts all forms of Medicaid and many types of health insurance, including:

  • Blue Cross/Blue Shield
  • Coventry
  • Health Alliance
  • Illinicare/Cenpatico
  • Meridian
  • Molina
  • Wellcare

Patients who have coverage that requires a co-payment will be asked to pay that amount at the time of service.

Please bring your current medical card with you for each visit. We will bill Medicaid directly.


Patients Without Insurance

Patients without insurance are charged on a sliding fee scale, which is based on family size and household income. In order to qualify, patients must provide proof of identification, proof of family size and proof of income. This information must be renewed every 12 months.

Examples include:

Identification: State driver’s license, State identification card, passport, or similar identification from other countries of origin.

Family size: Includes any dependent children, spouse or partner, children attending college up to the age of 26, and any individual whom the applicant has legal responsibility for that is shown as a dependent on the taxes are also included in determining the total number of individuals in a household.

*For children attending college you must provide a schedule or transcripts that can be utilized to verify support provided to children ages 18-26.

Income: One months’ worth of pay check stubs and those pay check stubs of family members living with you who quality as part of the household. Other documents you can provide if you do not have any of the documents mentioned above can be found below.

Access to a sliding fee schedule for patients who qualify based on family size and income is available. CFHC staff will assess your eligibility for the sliding fee discount at time of intake and annually thereafter. If there are changes in your income and/or family size, please contact CFHC staff. We will be happy to meet with you to reassess your eligibility for the sliding fee discount.



Chestnut Family Health Center continues to care for patients during the COVID-19 outbreak. To comply with social distancing recommendations, we are offering some appointments by telephone or video. Our in-house Genoa Pharmacy is offering curbside pick-up and mail order delivery. For patients who are seen in the office, we are doing extra cleaning and have a number of precautions in place to protect your health and ours. During the outbreak, we are following these guidelines:

  • If you have a fever, cough, difficulty breathing or have been near someone who has tested positive for COVID-19, please do not come to our office even if you have an appointment. Please call our office for an over-the-phone evaluation by our staff.
  • If you have concerns about coming to our office for a scheduled appointment, please call our office at least one day before your appointment to talk with staff.


For information on COVID-19 testing please contact your health center:

(309) 557-1400 - Bloomington, IL
(618) 512-1919 - Granite City, IL


Chestnut Health Systems is a proud partner of the Illinois Call4Calm Text Line Service. Text “TALK” TO 552020 (or “HABLAR) for Spanish. The Illinois Call4Calm Text Line is not a crisis hotline, but is a source of support for anyone experiencing stress and in need of a listening ear. We are here to serve you.


If you feel that you have a medical emergency, please call 911 or go to one of the local hospital Emergency Departments.